Delete your data

Delete your server technical record

In WordPing, open Settings → Content and technical data → Delete my technical data. The request is authenticated with the installation-specific credential on your device; it cannot delete someone else’s record. Offline requests remain pending and retry when connectivity returns. New technical uploads pause until pending deletion completes.

What is and is not deleted

This removes your installation’s technical snapshot and any linked review events from the active server database. Records can remain in the last seven daily backups until those copies rotate out. It does not delete device learning history, campaign access records, RevenueCat records or store payment records. Technical deletion is not a permanent collection opt-out; a later automatic update may create a new record.

Progress on your device

Settings → Reset progress resets only the active course. Uninstalling stops the app from using local data; OS backup/restore behavior depends on the platform. The current version does not provide a separate bulk-deletion button for all courses.

Access, campaigns or other data requests

WordPing does not create email-based user accounts. Campaign and store access records are separate from technical records; contact support below for requests about them. A secure method of verifying access ownership may be needed. Never put an installation secret in a public form or email.

Manage subscriptions separately

Deleting data or uninstalling does not cancel an auto-renewing subscription. Cancel through the relevant store’s subscription settings. Store purchase and billing records are subject to the store’s retention rules.

Operator and contact

THE FABRİKA İNOTEK BİLİŞİM SANAYİ VE TİCARET LİMİTED ŞİRKETİ

GORUKLE MAH. UNIVERSITE-1 CAD. ULUTEK TEKNOLOJI GELISTIRME BINASI SITESI A-B-C-D-E-F-H BLOK NO: 933 IC KAPI NO: 405, Nilufer/BURSA, 16285, Turkiye